FAQ
Frequently Asked Questions
Find answers about Narostack Digital LLC downloadable products, digital delivery, payment, refunds, and product access.
What does Narostack Digital LLC sell?
Narostack Digital LLC sells downloadable digital products for small businesses, including website templates, automation templates, internet setup guides, digital branding kits, marketing templates, financial planning spreadsheets, and business resource packs.
Are these physical products?
No. All listed products are digital resources only. Nothing physical is shipped. Products are delivered electronically as a download link after payment confirmation.
How are products delivered?
After payment is confirmed through Dodo Payments, your download link is sent automatically. There is no human involvement required — delivery is instant and fully automated.
Can I pay online?
Yes. You can pay securely through Dodo Payments on any product page, in your cart, or through the checkout page.
Do you offer refunds?
Because products are digital and delivered automatically, refunds may be limited once the download link has been sent. Refund requests may be reviewed for duplicate payments, incorrect charges, non-delivery, or technical delivery issues. See our Refund Policy for full details.
Does the Internet Setup Guide include Internet accounts?
No. The Internet Setup Guide is a downloadable planning guide only. It does not include any paid internet account, live account setup, infrastructure access, or third-party platform account.
How can I contact support?
Contact us by email at pandeynabin@narostack.com. Support hours are Monday–Friday, 9:00 AM–5:00 PM.